SSAMM Consulting
01
Sensitive, confidential, timely investigations
Expert handling of complex workplace and financial service matters with complete discretion.
02
Proactive communications management
Strategic communication approaches to protect reputation and manage stakeholder relationships.
03
Expert Report Findings and recommendations
Comprehensive reports with actionable recommendations for compliance and resolution.
About SSAMM
Our Expertise
We conduct timely sensitive investigations specialising in both (AFSL/Representative) financial service adviser advice complaints and workplace allegations of bullying, harassment, and/or misconduct including performance management issues. Our mission is to drive positive adviser advice conduct to meet regulatory standards and legal requirements for the best interests of clients; and or responding to ASIC concerns.
With a focus on proactive communications, and dispute resolution, we provide comprehensive findings and recommendations to ensure fair treatment and compliance with employment laws. and employment outcomes for all.
Principal Investigator
Dr. Ulysses Chioatto founded SSAMM in 2002 with former Deloitte colleagues. Ulysses has over 25 years' experience in risk management, regulatory compliance, and governance for wealth advisory firms (MLC, AMP etc.), ASX listed companies, not-for-profits, and government entities. He has conducted complex investigations including matters referred to ICAC and led a range of enterprise-wide risk and compliance complex audits as a Director and Principal at Deloitte and SSAMM. Ulysses is a former AML/CTF approved auditor with AUSTRAC.
Ulysses is a member of the Australian HR Institute - MAHRI and the Facilitatior of the Responsible Managers Forum & Exchange
Ulysses holds a PhD (doctorate) in Organisational Behaviour (employment relationships) from Sydney, UNSW and UniSA universities and a Sydney Masters in Employment Law.
Our Investigation Services
Adviser Conduct: Advice Complaints
Breach of Trust: Effective Recommendations
In Australia, wealth (and financial) adviser conduct is governed by the Corporations Act 2001, ASIC regulatory guidance, and the Financial Advisers Code of Ethics (Treasury).
Advisers must act in the best interests of clients, provide appropriate and transparent advice,
prioritise client interests over their own, and avoid conflicts of interest. They are required to meet high ethical standards, disclose relevant information, and maintain professional competence through continuous education. This regulatory framework ensures that advisers deliver advice with integrity, diligence, and accountability, fostering trust and protecting consumers in the financial services sector.
Our adviser conduct advice investigations aim to reach fair and beneficial outcomes for both clients and AFS licensees, ensuring positive compliance and responsiveness to regulators' standards.
Contact: wealthconduct@ssamm.com.au
Employee Conduct Allegations
Detailed Findings and Recommendations
Employee conduct allegations that raise potential breaches of Work Health and Safety (WHS) obligations—particularly regarding psychosocial hazards—
must be investigated promptly, fairly (without a conflicted interest),
and in compliance with the WHS (NSW) and or federal law and relevant Codes of Practice. Investigations examine whether conduct exposed others to health and safety risks and assess the adequacy of control measures. Outcomes may include corrective action, discipline, regulatory notification, or broader organisational change to prevent recurrence and ensure a safe working environment.
Our investigation services aim to reach fair outcomes for both employers and employees, fostering positive workplace relationships for everyone. We specialise in providing comprehensive reports that protect the rights and interests of all parties involved, ensuring clarity and compliance.
Contact: employeeconduct@ssamm.com.au
Dispute Resolution
Resolving Employee Workplace Confilcts
Our dispute resolution services focus on finding workable solutions to employee workplace conflicts, promoting harmony and fairness in employee relations and/or redeployment options. Our negotiation services aim to reach fair and beneficial agreements for both employers and employees, fostering positive workplace relationships and outcomes.
Contact: dispute@ssamm.com.au
Governance Services
Expert Governance Guidance
We provide expert corporate legal governance advice to board of directors, Chairs, Company Secretaries, and CEO, including pre-AGM advice for Proxy Advisers and Institutional Investors, board appointments, assessing skills matrices, board performance reviews, board charters, directors on-boarding, board composition (committees), board packs and use of Diligent. to ensure informed decisions and effective governance.
Contact: governance@ssamm.com.au
Philosophy
Our philosophy revolves around integrity, professionalism, and dedication to achieving the best outcomes for our clients and their employees and/or financial/wealth advisers. We believe in transparent communication, ethical practices, and a commitment to excellence.
Our team is driven by a passion for fairness and equity in employee relations. We strive to create a work environment where fairness, respect, and empowerment are the cornerstones of our practice.
Testimonials
"Ulysses and the SSAMM team provided exceptional results in adviser conduct investigations, ensuring a fair resolution for our clients and advisers."
Sarah J
"I highly recommend Ulysses and SSAMM for their outstanding professionalism and deep expertise. After our major restructure Ulysses helped us resolve sensitive claims by a senior executive."
David L
"Ulysses and the SSAMM team resolved some complex conduct allegations against senior staff with remarkable skill and efficiency."
Maria R
